View Full Version : ACA Online Store Questions? Ask the Store Manager...
Hey all-
I'm the
ACA Store manager. If you have any questions about the ACA store, feel free to ask me.
maddog10
07-26-2006, 4:45 PM
Sean,
Where is
the bathroom?
LOL
Thanks for being involved.
seand
07-26-2006, 10:14 PM
Down the hall, first door on
your left. Ha ha!!!
Glad to be here!!
Big_Kill
09-21-2006, 10:02 PM
Why is there not any
T-shirts? I would like to have an ACA T-shirt. Just a plain ACA T-shirt that is not from a
convention. I don't want a keychain or a patch.
seand
09-22-2006, 10:08 AM
We sell about 3 shirts a year,
but the convention sells a few hundred, so it has never proven to be worth the effort.
But, I'll check into whether the BOT wants to try another T-shirt promotion.
Lisachromis
09-22-2006, 11:24 AM
It couldn't hurt to
try something like cafepress. It doesn't cost anything to run it, and if noone actually buys
anything, there's nothing wasted. you could do more items than just ACA shirts. There are mugs
and calendars and other stuff.
Thanks... I'll mention
it.
fishmaven
09-22-2006, 3:49 PM
<!--quoteo
(post=2521:date=Sep 22 2006, 01:24 PM:name=seand)--><div class='quotetop'>QUOTE(seand @
Sep 22 2006, 01:24 PM) <a href="index.php?act=findpost&pid=2521"><{POST_SNAPBACK}
></a></div><div class='quotemain'>Thanks... I'll mention it.<!--QuoteEnd--
></div>
I just sort of made up the idea that we didn't want to have
inventory. Is this incorrect? I was also under the impression that t-shirt sales are hard. The ACA
designs have to compete with some very talented artists, Pam Marsh for one.
Maybe, if
the BOT want to try it, we could have a design contest awarding a dozen t-shirts to the winner.
That might make it worthwhile. If there were enough good entries, multiple designs could be offered
and extra awards given. Dan
Lisachromis
09-22-2006, 8:56 PM
<!--quoteo
(post=2529:date=Sep 22 2006, 04:49 PM:name=fishmaven)--><div class='quotetop'>QUOTE(fishmaven
@ Sep 22 2006, 04:49 PM) <a href="index.php?act=findpost&pid=2529"><{POST_SNAPBACK}
></a></div><div class='quotemain'>I just sort of made up the idea that we didn't
want to have inventory. Is this incorrect? I was also under the impression that t-shirt sales are
hard. The ACA designs have to compete with some very talented artists, Pam Marsh for one.
Maybe, if the BOT want to try it, we could have a design contest awarding a dozen t-shirts to the
winner. That might make it worthwhile. If there were enough good entries, multiple designs could be
offered and extra awards given. Dan</div>
Actually,
that's why cafepress is a good idea. There is no stock to carry. Each item is made when someone
orders it.
I like the idea of a contest to design something for the ACA, maybe a years
membership being awarded??
bobrfish
09-22-2006, 11:46 PM
The ACA is a 503c tax entity.
Not only are we non profit, we are more, we are not taxed. There is a difference there. Many
local clubs are non profit and they do not pay taxes either. However, those local clubs would pay
taxes if they had a budget the size of ACA budget. Being a non profit is not enough to avoid
paying taxes. We do not have to pay taxes because ACA awards grant monies to research and
education. Everything for sale today has profits going directly into Jordan or Loiselle Fund. In
fact, Claudia purchases the items in the store now and she maybe donating the entire sale to one of
the endowment funds. Not sure about this part.
When the ACA sold items like t-shirts
and non endowment fund raiser type stuff, there was an ACA sales chair or committee. That job no
longer exists. The ACA cleaned up and got rid of inventory that sat in the sales chair house or
office for years. The last batch of t-shirts took over three years to sell, were reduced and
auctioned to get rid of them. Part of the reason for elimination of sales was realization that
there are other entities out there selling items that ACA was selling. Books are available from
book sellers. T-shirts are available from Pam Marsh and others. T-shirts with ACA on the shirt
are available at conventions.
IMO, it would not be a bad thing to go with something like
CafePress but it would be a step backward for ACA to go back into sales business.
Big_Kill
09-23-2006, 5:42 PM
So do people buy the hats
and keychains and such but not T-shirts? Im not familiar with the shirts Pam makes. Where do you
get these?
fishmaven
09-23-2006, 6:13 PM
<!--quoteo
(post=2546:date=Sep 22 2006, 11:46 PM:name=bobrfish)--><div class='quotetop'>QUOTE(bobrfish
@ Sep 22 2006, 11:46 PM) <a href="index.php?act=findpost&pid=2546"><{POST_SNAPBACK}
></a></div><div class='quotemain'>Everything for sale today has profits going
directly into Jordan or Loiselle Fund. In fact, Claudia purchases the items in the store now and
she maybe donating the entire sale to one of the endowment funds. Not sure about this part.
Part of the reason for elimination of sales was realization that there are other entities
out there selling items that ACA was selling. Books are available from book sellers. T-shirts are
available from Pam Marsh and others. T-shirts with ACA on the shirt are available at
conventions.
IMO, it would not be a bad thing to go with something like CafePress but it
would be a step backward for ACA to go back into sales business.</div><!--QuoteEEnd
-->
I'm not certain I can follow the logic here. We're buying inventory, so we
have inventory. Are you saying we don't want inventory that takes up room in some one's
office? That sounds something like a convenience store that sells sodas but doesn't want to
sell candy bars. Oh, we sell pens, but not pencils. When we bring in more income we have more to
use for grants and endowments. I'm sure Richard Branson isn't worried about a few extra
bucks to report if it's all going to the same place. It would seem that adding things people
would buy would be beneficial to the ACA, AND would get our name out there more than it is now.
Now, if you wanted to interject that others were selling the same stuff we sold for less
and that made it so that we couldn't compete, I'd have to think about that. My response
would probably be what I tell stores trying to compete with a Wal-mart down the street. Don't
go head to head. Offer superior products at a reasonable price. Don't print on crappy shirts.
Buy pocket tees and good quality material. Pay an extra buck for a pocket t of better quality and
sell it for $18-25 rather than the $12-15. (If you think you're going to get stuck
with it, discount it to cichlid specialty stores at just above cost. They can use them like uniform
shirts or maybe have the word STAFF printed onto a sleeve. I'm not the only retailer that's
previously purchased 10-15 shirts at a time for employees at a convention.) Sell sweats or hooded
sweat tops with zippers. Almost all of us could printout an iron-on ACA, logo or not, and put in on
a t-shirt, chambray shirt, sweats or jacket. I'm talking professional quality. Do you have any
idea how many people wear ballcaps? We don't have to buy from a retail store or a printer. We
should be able to state the specs and have it done by the manufacturer. We should have had Swatch
make us watches or Frost Cutlery make us pocket knives.
Books- promote the ones worth
reading or print our own. Print how-to guides. Do some best of the BB pubs. We could even sell a CD
with the ACA slides we used to sell on it. (Get Wayne to play his accordion in the background
<grin>) People are so hungry for good info and good photos that they'll buy in a language
they can't read just to get the pictures to look at: e.g. Monsterfishkeepers pubs in Japanese,
Arawana I and II in Chinese.
We could even do videos of aquarium set-ups or breeding
set-ups. Take a tour of a few fishrooms. If it's got something to do with cichlids the ACA
should be part of it or RULING it. We should have been advising speakers at ACA conventions that
their talk would be recorded, published and sold with the profits going into the fund for grants.
If they don't like it, find another speaker. They've got the time to make a
"special" talk just for the ACA. They could even make a small disclaimer saying they
limited the talk for time constraints but they are available for speaking engagements where they
can go into the subject a little more thoroughly. If they're that greedy they can sign
something giving the value of their talk and take it as a tax deduction. This would give them the
oportunity to go big time, on a national basis. If they were to think about it,making their name
more recognized would be a sound business decision. Besides,in a room that size there are plenty of
GOOD speakers, some virtually unknown, that can give a really good talk.
Money
isn't the problem. We've sat on money making ventures for years. There is no risk.
I have to admit, I'm not familiar with CafePress products. I've seen the advertising but
I've never had one of their products in my hand. Considering most stuff on the market today,
I'm probably going to be underwhelmed.
Lisachromis
09-23-2006, 8:49 PM
<!--quoteo
(post=2559:date=Sep 23 2006, 06:42 PM:name=Big_Kill)--><div class='quotetop'>QUOTE(Big_Kill
@ Sep 23 2006, 06:42 PM) <a href="index.php?act=findpost&pid=2559"><{POST_SNAPBACK}
></a></div><div class='quotemain'>So do people buy the hats and keychains and such
but not T-shirts? Im not familiar with the shirts Pam makes. Where do you get these?<!--QuoteEnd--
></div>
Generally you buy them from Pam at the ACA convention. She does
have a website for this.
Here's a selection of what may be on the shirts
http://www.mindspring.com/~naturetees/images/apisto.gifApistogramma shirt
http://www.mindspring.com/~naturetees/images/dubois.gifTropheus shirt
Her website is: http://www.mindspring.com/~naturetees/fish.html
Lisachromis
09-23-2006, 9:09 PM
Ok, where to
start....
<div
class='quotetop'>QUOTE(fishmaven @ Sep 23 2006, 07:13 PM) <a href="index.php?
act=findpost&pid=2560"><{POST_SNAPBACK}></a></div><div class='quotemain'>I'm
not certain I can follow the logic here. We're buying inventory, so we have inventory. Are you
saying we don't want inventory that takes up room in some one's office? That sounds
something like a convenience store that sells sodas but doesn't want to sell candy bars. Oh, we
sell pens, but not pencils. When we bring in more income we have more to use for grants and
endowments. I'm sure Richard Branson isn't worried about a few extra bucks to report if
it's all going to the same place. It would seem that adding things people would buy would be
beneficial to the ACA, AND would get our name out there more than it is now.<!--QuoteEnd--
></div>
He never said anything about buying inventory. ACA doesn't
want to get involved in something that creates inventory. That will mean someone has to be
responsible for the inventory. Having inventory means paying out money ahead of time.
<div
class='quotetop'>QUOTE(fishmaven @ Sep 23 2006, 07:13 PM) <a href="index.php?
act=findpost&pid=2560"><{POST_SNAPBACK}></a></div><div class='quotemain'>Books-
promote the ones worth reading or print our own. Print how-to guides. Do some best of the BB pubs.
We could even sell a CD with the ACA slides we used to sell on it. (Get Wayne to play his accordion
in the background <grin>) People are so hungry for good info and good photos that they'll
buy in a language they can't read just to get the pictures to look at: e.g. Monsterfishkeepers
pubs in Japanese, Arawana I and II in Chinese.</div>
Do
you realize how much time and money it costs to do these sorts of things? It's not worth it for
ACA to publish this sort of material when companies like Aqualog and Cichlid Press, etc already do
this. ACA is about the cichlids; it's not a publishing house.
<!--quoteo
(post=2560:date=Sep 23 2006, 07:13 PM:name=fishmaven)--><div class='quotetop'>QUOTE(fishmaven
@ Sep 23 2006, 07:13 PM) <a href="index.php?act=findpost&pid=2560"><{POST_SNAPBACK}
></a></div><div class='quotemain'>We could even do videos of aquarium set-ups or
breeding set-ups. Take a tour of a few fishrooms. If it's got something to do with cichlids the
ACA should be part of it or RULING it. We should have been advising speakers at ACA conventions
that their talk would be recorded, published and sold with the profits going into the fund for
grants. If they don't like it, find another speaker. They've got the time to make a
"special" talk just for the ACA. They could even make a small disclaimer saying they
limited the talk for time constraints but they are available for speaking engagements where they
can go into the subject a little more thoroughly. If they're that greedy they can sign
something giving the value of their talk and take it as a tax deduction. This would give them the
oportunity to go big time, on a national basis. If they were to think about it,making their name
more recognized would be a sound business decision. Besides,in a room that size there are plenty of
GOOD speakers, some virtually unknown, that can give a really good talk.</div><!--
QuoteEEnd-->
As far as the speakers goes, you realize that many speakers have their
livelihood with these fish? Telling them they're basically giving away their copyrighted
material is like taking money away from them. I don't think it's a matter of greed.
It's a matter of a lifetime's work and dedication, which needs money to be done.
There's not enough money in speaking for these guys to make a living out of talking about fish,
let alone cichlids. These speakers are very busy and it's hard for them to do a talk for ACA,
let alone a "special talk" for ACA. I consider the ACA convention to be on the national
level already. I have no doubt that there are lots of good speakers out there we haven't heard
yet.
<div
class='quotetop'>QUOTE(fishmaven @ Sep 23 2006, 07:13 PM) <a href="index.php?
act=findpost&pid=2560"><{POST_SNAPBACK}></a></div><div class='quotemain'>I have
to admit, I'm not familiar with CafePress products. I've seen the advertising but I've
never had one of their products in my hand. Considering most stuff on the market today, I'm
probably going to be underwhelmed.</div>
I have some
stuff (shirts, mug) from Cafepress. They don't seem to be bad at all. I haven't had any
problems with any of it yet. They will also publish your book.
bobrfish
09-23-2006, 11:00 PM
Lisa gave an excellent
response.
At one time ACA had a sales committe or chair that was responsible for
obtaining items that members could not obtain elsewhere. Times change and all of those items are
available at conventions from vendors that PAY to be there and sell. When the ACA sales committee
existed all profits went to ACA general fund.
Occasionally someone would come up with idea of
printing an ACA t-shirt. BOT went for it but I do not know why as I said earlier, host clubs are
selling ACA t-shirts and vendors like Pam Marsh are selling cool t-shirts so why would ACA want to
compete with those folks who support ACA at conventions?
The items that remain for sale
including baseball caps with ACA logo and ACA patches that can be sewn onto garments were
never items for sale by ACA sales committee. These items were created and obtained by
Claudia D. to sell and benefit Loiselle Conservation Fund. Claudia asked that items be sold
through online store and BOT gave a blessing to this.
Lisa was right on target with
copies of speakers talks being sold. Another thread on this forum has addressed those copyright
issues.
I love the ACA for:
Gather, organize and disseminate knowledge of
the family Cichlidae
Further the conservation of cichlids and their natural habitats
Promote fellowship among cichlid hobbyists
I think this is enough.
Sean sorry if I stepped on your area. I was here and wanted to clarify it now.
seand
09-24-2006, 12:07 AM
Hey fishmaven-
I
understand and appreciate where you're coming from and your enthusiasm for these ideas. A huge
thanks for your input and participation.
----------------------------------------
It would be really nice if the ACA sold all the stuff that anyone would want, but the
reality is that we've had Claudia's keychains and hats on the webstore for over 2 years.
We even had the Pam Marsh designed T Ikola shirts, and they sold REALLY slow until convention time.
I think we've sold three hats and one keychain online in that time. They all only really sell
at the convention. Believe me, we've had the intention and made an effort to get the ACA name
and logo out there, but the response has been underwhelming at best thru the online store in the
years I've been involved.
We got out of the book business a little while ago. It
proved to be more of a hassle than it is worth for a group run by volunteers - there's only so
much hassle a person will put up with before a position experiences high turnover and things get
discombobulated in transition. Retailers are willing to put up with a lot of those same issues
when they will profit from the sale - volunteers have a limit. If every sale went peachy, we'd
have no problems, but sadly, they don't.
Cafepress isn't bad. Considering that
they handle the manufacture, inventory, distribution, shipping, and make the accounting very easy.
I work for GAP.com on the software that runs their warehouse for the web sales, so I know how time
consuming some of those issues can get.
We looked into the old ACA slide CD's, and
they've already been pirated and are out there on the web. Considering the effort involved,
it's discouraging.
Regarding good speakers:
My college had a
similar train of thought: "You'd think out of 50,000 kids that one could throw a
football!"
When my local club tries new (unproven) speakers, we get almost 50%
that are great, 25% that are OK, and 25% that fall under "don't call us, we'll call
you". I know the conventions work very hard every year to offer different speakers every year
while still meeting expectations for entertaining and informative programs. If you know of any
great speakers who are not well know, pleaase contact the current convention chair... I'm sure
they'd be interrested.
The other HUGE issue with selling and webcasting videos of
speakers is one that actually came up at the ACA board meeting this last year and the attorney
looked into it... Surprizingly often, a speaker's slideshows will include images from various
friends and publications. These sources have granted the speaker permission to use the images for
their talk. The speaker does not have legal authority to grant the ACA permission to republish
that material - much less, to sell it.
<!--quoteo(post=2565:date=Sep 24 2006,
12:00 AM:name=bobrfish)--><div class='quotetop'>QUOTE(bobrfish @ Sep 24 2006, 12:00
AM) <{POST_SNAPBACK}> (index.php?act=findpost&pid=2565)</div><div
class='quotemain'>Sean sorry if I stepped on your area. I was here and wanted to
clarify it now.</div>
Absolutely no
problem!!!
number6
12-12-2006, 10:40 AM
New question for the ACA
store manager! http://cichlid.ipbhost.com/style_emoticons/<#EMO_DIR#>/biggrin.gif
When I look at
the store to renew membership, I don't see a way to specify that it's a renewal.
I
also need to put in a change of address... tips?
thanks
seand
12-12-2006, 12:36 PM
Hey Number 6.
Right
now, you can't specify. Hopefully early next year I'll ahve the new software up and
running with many more options and a more user friendly interface.
Marty and Claudia
check all memberships against the current and former member list, so they know if it's a
renewal or not.
You should be able to update your address during checkout.
There's also a Ship-to Address field on the Item Display view (when you click an item for more
detailed info) where you can type in any special instructions.
Let me know if you need
any help.
-Sean
Mrfiremouth
09-13-2007, 12:19 PM
Hi Sean,
<div class='quotetop'>QUOTE</div><div class='quotemain'>Hey Number
6.
Right now, you can't specify. Hopefully early next year I'll have the new
software up and running with many more options and a more user friendly interface.
Marty
and Claudia check all memberships against the current and former member list, so they know if
it's a renewal or not.
You should be able to update your address during checkout.
There's also a Ship-to Address field on the Item Display view (when you click an item for more
detailed info) where you can type in any special instructions.
Let me know if you need
any help.
-Sean</div>
This was an issue for me
also. The problem was I did not get an answer to emails, Claudia was out of town at the time. No
problem style_emoticons/<#EMO_DIR#>/tongue.gif
However, I was worried that I was setting up a "new"
membership rather than renewing my old membership.
I believe this should be addressed so that
people see what they are getting without confusion.
Also, when registering/paying for
membership we could ask some questions as to location/local club affiliation etc for ACA
records/data. It would help with realizing where/what the demographics of the membership are.
Also, this could be the time to ask "option A"..."would you like to register to
the ACA forum?" You could link them to the registration page of the forum. That would increase
awareness and participation.
The priority is to end confusion for renewal, the other
suggestions could be considered.
Thanks a bunch, Rich!
old cichild man
10-17-2009, 2:24 AM
TO ACA STORE MANAGER SEAND THIS IS MY 1ST TIME HERE ,I AM LOOKING FOR THE LIST OF BOOKS & BACK ISSUE'S OF THE BB .I CAN'T FIND THE SITE ONLINE STORE ,CAN YOU HELP?
old cichild man
10-17-2009, 2:30 AM
old cichild man;19739]TO ACA STORE MANAGER SEAN D THIS IS MY 1ST TIME HERE ,I AM LOOKING FOR THE LIST OF BOOKS & BACK ISSUE'S OF THE BB .I CAN'T FIND THE SITE ONLINE STORE ,CAN YOU HELP?
Mrfiremouth
10-17-2009, 5:19 PM
The STORE is currently under construction, but feel free to email Claudia with any questions at
ivyrose@optonline.net
She will be able to help you. :)
radiata
10-26-2009, 5:14 PM
How do I access it?
Thanks,
Al
Claudia
10-26-2009, 5:33 PM
Hello, Al!
Thank you so much for your interest in the ACA Online Store.
The Store is currently undergoing major reconstruction, but should be back up soon. When it is up you will have ready access to it.
If you would like to make an immediate membership payment, please send a check in the amount of $25 (one year U.S.), made out to the American Cichlid Association, addressed to:
Marty Ruthkosky
ACA Membership Chair
43081 Bond Court
Sterling Heights, MI 48313
Should you have further questions, please do not hesitate to ask!
All my Best,
Claudia
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